Bosch 500 Series 30 Inch Double Speed Combination Electric Wall Oven Installation Instructions - Manuel (Page 24)

en-us Customer Service
24
Customer Service 14 Customer Service
Customer Service If you have any questions on use, are unable to eliminate
an issue in the appliance yourself, or the appliance needs
to be repaired, please contact our Customer Service.
With any warranty repair, we will make sure your appli-
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
This product contains light sources from energy efficiency
class G. These light sources are available as a spare part
and should only be replaced by trained specialist staff.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
For assistance with connecting to Home Connect™, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
14.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
14.2 Rating plate location
You can find the rating plate of your appliance:
Rating plate
Microwave and speed oven rating plate
The rating plate is located at the inside of the appliance
door.
Steam convection oven rating plate
The rating plate is located at the left hand side of the door
trim.
Single and double oven rating plate
The rating plate is located at the left hand side of the door
trim.
Single oven side hinge rating plate
The rating plate is located at the side of the door trim op-
posite the hinges.