Apple AppleCare Protection Plan for iPad Manuel d'utilisation
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(ii) Direct mail-in service. If Apple determines that your Covered
Equipment is eligible for mail-in service, Apple will send you
prepaid way bills (and if you no longer have the original
packaging, Apple may send you packaging material) and
you will ship the Covered Equipment to Apple’s repair
service location in accordance with its instructions. Once
service is complete, the Apple repair service location will
return the Covered Equipment or a replacement product to
you. Apple will pay for shipping to and from your location if
all instructions are followed.
(iii) Do-It-Yourself service is available for the Covered Equipment
and many Covered Equipment parts or accessories, allowing
you to service your own product. If Do-It-Yourself service
is available in the circumstances, the following process
will apply.
(A) Do-It-Yourself service where Apple requires return
of the replaced product or part. Apple may require a
credit card authorization as security for the retail price
of the replacement product or part and applicable
shipping costs. If you are unable to provide credit card
authorization, Do-It-Yourself service may not be available
to you and Apple will offer alternative arrangements for
service. Apple will ship a replacement product or part to