Apple AppleCare Protection Plan for iPod - Manuel (Page 32)

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the Plan, you must provide the Plan Agreement Number, the serial
numbers of the Covered Equipment being transferred and the name,
address, telephone number and email address of the new owner.
7. General Terms
a. Apple may subcontract or assign performance of its obligations to
third parties but shall not be relieved of its obligations to you in
doing so.
b. Apple is not responsible for any failures or delays in performing
under the Plan that are due to events outside Apple’s reasonable
control.
c. You are not required to perform preventative maintenance on the
Covered Equipment to receive service under the Plan.
d. This Plan is offered and valid only in the fifty states of the United
States of America, the District of Columbia and Canada. This Plan is
not offered to persons who have not reached the age of majority.
This Plan is not available where prohibited by law.
e. In carrying out its obligations Apple may, at its discretion and
solely for the purposes of monitoring the quality of Apple’s
response, record part or all of the calls between you
and Apple.
f. You agree that any information or data disclosed to Apple under
this Plan is not confidential or proprietary to you. Furthermore,