Apple AppleCare Protection Plan for iPod - Manuel (Page 12)

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On a Mac, you can also drag the iPod desktop icon to the Trash to eject
it. Windows users can safely “Remove Hardware” from the Windows
system tray. When it is OK to disconnect the iPod from your computer, a
large battery icon or the iPod main menu appears. For more information
about connecting and disconnecting, refer to the documentation that
came with your iPod.
If you need technical support, repair or replacement service
• Visit the iPod Support website
The iPod Support website has links to service option availability, iPod
tutorials, discussions, and other resources that can answer various
how-to questions. These are available 24 hours a day at www.apple.
com/support/ipod/ in the U.S. and www.apple.com/ca/support/ipod/
in Canada.
• Contact Apple for more assistance
If the steps in this guide do not resolve your issue, contact Apple.
An Apple representative will ask you for your AppleCare Protection
Plan for iPod agreement number or your iPod serial number, which is
engraved on the back of your iPod.