Apple AppleCare Protection Plan for iPod - Manuel (Page 18)

18 English
(iii) Covered Equipment with a serial number that has been
altered, defaced or removed;
(iv) Problems caused by a device that is not the Covered
Equipment, including equipment that is not Apple-branded,
whether or not purchased at the same time as the Covered
Equipment;
(v) Service necessary to comply with the regulations of any
government body or agency arising after the date of this
Plan;
(vi) The provision of replacement equipment during the period
when the Covered Equipment is being repaired;
(vii) Covered Equipment that has been lost or stolen. This Plan
only covers Covered Equipment that is returned to Apple in
its entirety;
(viii) Cosmetic damage to the Covered Equipment including but
not limited to scratches, dents and broken plastic on ports;
(ix) Consumable parts, such as batteries, except in respect of
battery coverage under APP for iPod or unless failure has
occurred due to a defect in materials and workmanship;
(x) Preventative maintenance on the Covered Equipment;
(xi) Defects caused by normal wear and tear or otherwise due to
normal aging of the product; or