Troubleshooting, Chapter 8, Loire-p ref. guide rev.c – Epson 3000 Manuel d'utilisation

Page 173

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Chapter 8

Troubleshooting

Proof Sign-off:
Nomoto

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Grady

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Diagnosing a Problem . . . . . . . . . . . . . . . . . . . . . . . 8-2

Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Printing a self test . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Hex dump mode . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . 8-8

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Preventing paper feed and paper jam problems . . . . . . 8-25
Printing quality . . . . . . . . . . . . . . . . . . . . . . . . . 8-26
Printer utilities . . . . . . . . . . . . . . . . . . . . . . . . . 8-33
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34

Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . 8-35

Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 8-36

Aligning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 8-41

Using the print head alignment utility for DOS . . . . . . . 8-42
Using the printer’s control panel buttons . . . . . . . . . . 8-43

Ink Cartridge Problems . . . . . . . . . . . . . . . . . . . . . . . 8-44

Contacting Customer Support . . . . . . . . . . . . . . . . . . . 8-44

For United Kingdom and the Republic of Ireland users . . 8-45
For Australian users . . . . . . . . . . . . . . . . . . . . . . 8-47
For Hong Kong and Singapore users . . . . . . . . . . . . . 8-49
For Philippines users . . . . . . . . . . . . . . . . . . . . . . 8-50

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Loire-P Ref. Guide
Rev.c

A5 size

Chapter 8

02-24-97

DR, pass 0

Troubleshooting

8-1

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