weber Q Q 3200 Freestanding Gas Grill Owner's Guide - Manuel (Page 29)

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TROUBLESHOOTING
GENERAL TROUBLESHOOTING
PROBLEMS SOLUTIONS
Burners do not ignite.
Burners have a small flickering flame when burner
control knobs are on the high ( ) position.
Grill temperature only reaches 250° to 300° F
(121° to 149° C) when burner control knobs are on
the high ( ) position.
The “excess gas flow control” feature, which is part of the grill-to-tank connection, may have been activated. To reset the
“excess gas flow control” feature, refer to “BURNER IGNITION.”
m DANGER: When the “excess gas flow control” feature is activated, a small amount of gas is still flowing to the
burners. After turning off the LP tank valve and burner control knobs, wait at least five minutes for the gas to clear
before attempting to light the grill. Failure to do so may result in an explosive flare-up, which can cause serious bodily
injury or death.
Burner does not ignite when you push the
igniter button. Be sure that there is gas flow to the burners by attempting to match light your burners. Refer to “BURNER IGNITION—
Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system. Refer to “MAINTAINING THE
ELECTRONIC IGNITION SYSTEM.”
Be sure that wires are correctly inserted into terminals on igniter electrode assembly. Check that the wires are
connected to terminals on the electronic igniter module. Refer to “MAINTAINING THE ELECTRONIC IGNITION SYSTEM.”
If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in good
condition and has been installed correctly. Refer to “MAINTAINING THE ELECTRONIC IGNITION SYSTEM.”
If you smell gas and/or hear a light hissing sound,
the internal rubber seal in the LP tank valve could be
damaged. Extinguish any open flame. Shut off the gas to the appliance (grill). Inspect the rubber seal for damage. If damaged,
return tank to place of purchase.
If you smell gas and/or hear a light hissing sound, the
connection between the regulator and gas tank could
be incomplete. Extinguish any open flame. Shut off the gas to the appliance (grill). Refer to the LP TANK INSTALLATION AND REMOVAL
and PREPARING TO USE YOUR GRILL sections of your owner’s manual.
Burner does not ignite, or flame is low when burner
control knob is on high ( ) position. LP fuel could be low or empty. Refill LP tank.
Fuel hose could be bent or kinked. Straighten fuel hose.
Burner flame pattern is erratic.
Flame is low when burner control knob is on high ( )
position.
Flames do not run the whole length of the
burner tube.
Clean burner ports that run down the entire length of burner tube. Refer to “ANNUAL MAINTENANCE.”
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas. Inspect spider/insect screens for possible obstructions. (Blockage of holes.) Clean spider/insect screens.
Refer to “ANNUAL MAINTENANCE.”
Experiencing flare-ups.
m CAUTION: Do not line the cookbox with
aluminum foil.
Grill must be preheated with all burners on high for 10 to 15 minutes.
Clean the cooking grates thoroughly to remove grease. Refer to “CLEANING THE INSIDE OF THE GRILL.”
The cookbox may be dirty and is not allowing grease to flow into removable catch pan. Clean cookbox. Refer to
“CLEANING THE INSIDE OF THE GRILL.”
Inside of lid appears to be “peeling.”
(Resembles paint peeling.) The inside of the lid is cast aluminum. It is not painted. It cannot “peel.” What you are seeing is baked-on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT. Clean thoroughly. Refer to “CLEANING THE INSIDE OF THE
GRILL.”
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log
onto www.weber.com.