Thermador Masterpiece Series 24 Inch Microdrawer Microwave Use and Care Guide - Manuel (Page 20)

English 18
Please check the following before calling for service. It may save you time and expense.
PROBLEM POSSIBLE CAUSE SOLUTION
1 Part or all of MicroDrawer ®
microwave oven does not
operate.
• Power cord of microwave oven is
not completely connected to the
electrical outlet.
• Power outage.
• Fuse/circuit breaker doesn’t work.
• Microwave oven is in Demo Mode.
• Make sure the power cord is tightly connected
to the outlet.
• Check house lights to be sure. Call your local
electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 16 for how to cancel Demo Mode.
2 Food in microwave oven is
not heated.
• No power to the appliance.
• Drawer controls improperly set.
• Drawer is in Demo Mode. • See SOLUTION for PROBLEM 1.
• Check if the controls have been properly set.
• See page 16.
3 Microwave oven light does
not work.
• Light bulb is loose or burned out. • Call for service.
4 Touch controls will not
operate.
• Panel Lock is on. • See page 15 to unlock.
5 Display flashes. • Power failure. • Touch STOP/CLEAR pad and reset the clock. If
the microwave oven was in use, you must reset
the cooking function.
6 Steam from the vent. • During microwaving, steam may
come from the right side of the vent.
Before you call for service