Thetford 2118 Series Disp - Manuel (Page 6)

Installation and Owner’s Manual 6
Troubleshooting
Problem
The water is too warm.
The water does not dispense.
The water does not shut off.
The water flow is weak or sputtering.
The water has an odor
or bad taste.
The task light does not come on.
The task light does not go off.
Solution
Check:
- That it has been at least 4 hours since the dispenser reservoir was filled.
- That the refrigerator has operated for 8 hours before loading with food.
- That the refrigerator temperature control is set to a cold enough temperature.
- That the refrigerator is cooling correctly.
- See your dealer or authorized Norcold Service Center.
Check:
- That the vehicle water pump or water source is on and /or fully open.
- That water supply valve to the dispenser is open.
- That the water filter of the vehicle water supply system is not clogged.
- That the water supply line is connected to the water solenoid valves.
- That the solenoid water valve is corrrectly connected to 12 VDC.
- That the dispenser arm moves freely.
- See your dealer or authorized Norcold Service Center.
Turn the refrigerator “OFF” at the refrigerator controls.
Turn off the vehicle water pump or remove water source to dispenser.
Turn the refrigerator “ON” at the refrigerator controls.
Check:
- That the dispenser paddle moves freely.
- That the small round button behind the dispenser paddle moves freely in and out.
- That the valve closes when it is de-energized.
- See your dealer or authorized Norcold Service Center.
Check:
- That the water filter of the vehicle water supply system is not clogged.
- That the water lines behind the refrigerator are not kinked.
- That the water pressure to the vehicle is not low.
- That any water valves leading the the dispenser are fully open.
- That after winterizing or replacing the water filter, all air is purged from the vehicle water
lines.
- That the tip of the dispenser nozzle does not have build up mineral deposits. If so clean
with a swab or soft cloth.
- See your dealer or authorized Norcold Service Center.
Check:
- That the vehicle water filter may need to be replaced.
- That a vehicle water filter may need to be installed.
- That the vehicle water system may need to be sanitized.
- That the dispenser reservoir is purged by running out several glasses of water.
- See your dealer or authorized Norcold Service Center.
Check:
- That the solenoid water valve is corrrectly connected to 12 VDC.
- See your dealer or authorized Norcold Service Center.
Check:
- That the dispenser arm moves freely.
- See your dealer or authorized Norcold Service Center.
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