phil&teds nest - Manuel (Page 8)

Product care / Conseils d’entretien / Produktpflege / Cuidado del producto / Productverzorging
NEST
15
EN
NEST
Product care / Conseils d’entretien / Produktpflege / Cuidado del producto / Productverzorging
IMPORTANT! KEEP FOR
FUTURE REFERENCE.
Read the instructions carefully before use and keep them for
future reference. Your child’s safety may be affected if you do
not follow these instructions.
CLEANING AND CARING
The once over
Check the product for cuts & bruises. If your product is
damaged in any way, or you’re not sure how to use it, contact
your retailer immediately.
Caring for nest
Unlike children, your nest likes to stay clean.
Wipe the nest down with a damp sponge. •
Do not submerse the nest in water. Let the nest air dry. •
The nest mattress may be hand washed in warm water •
with mild natural soap.
Do not use any harsh soap, solvents, bleach or detergents
•
which may harm the nest’s materials.
Do not wring. Dry your nest thoroughly before storage.
•
Store in a well ventilated space, away from direct sunlight •
(which can harm and fade fabric), and moisture.
Improper care will void any warranties. Do not use the nest •
if deterioration is detected or suspected.
RIGHTS AND REMEDIES
We want to give owners confidence in the quality of our
products. They are fully warranted against defects in materials
& workmanship for one year from the date of purchase.
What is the warranty? If we determine that the product has a
manufacturing fault we will repair it free of charge.
If not practical to repair it we will, at our discretion, replace the
faulty part in question*.
What if it’s outside the warranty terms? If the product fails
due to wear & tear, accident, neglect or negligence, or if it is
outside the 1 year warranty period, we will happily repair it for
a reasonable charge.
Who do I contact? If your product is less than a year old and
subject to a warranty claim please file one through the support
section of the ` website:
www.philandteds.com/support. If you are unsure if the product
is subject to a warranty claim, or it is outside the one year
warranty period, please consult our web support
(www.philandteds.com/support) from where you can access
a local customer care team. You will need to provide proof of
purchase. They will inform you of the next step.
Who is covered? The original purchaser buying product from
an authorised dealer. Proof of purchase is required.
What is covered? Workmanship or materials that are deemed
faulty by `, providing the product has at all times
been used in normal conditions, used in accordance with the
instructions & been properly maintained.
What is not covered? Second hand product; modified product;
poorly maintained product; normal wear, fading & fabric cuts;
improper use or care: (by way of example) abnormal use; not
following instructions; excessive load; transport damage i.e.
airline or freight damage.
Customer costs within warranty The customer is responsible
for any inwards freight charge to return product to a `
representative for warranty & or service.
Customer costs outside warranty Where proof of purchase is
not provided or product is outside of the one year warranty
period, ` reserves the right to charge a service fee
and/or charge for parts replaced/repaired.
A return freight charge may apply.
Exclusions Any consequential loss or damage to any person
or property directly or indirectly as a result of using a `
product.
WORLDWIDE COVERAGE: If you file a warranty claim outside
of the country of purchase we reserve the right to charge
freight and/or service fees.
LOG ON AND RELAX
Please register your product purchase through our online
warranty registration by visiting:
www.philandteds.com/register
* Consumers may have extra rights in some countries or
states.