Product warranty information – Levana LV-TW502 Manuel d'utilisation
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We take quality very seriously. This is why all of our products come with a one year warranty from the original
purchase date against defects in workmanship and materials. If you have warranty or support issues please
contact us using any of the following methods:
Web:
www.myLEVANA.com
LEVANA Canada
LEVANA USA
Support: www.myLEVANA.com/support 4080 Montrose Road
60 Industrial Parkway #Z64
Niagara Falls, ON
Cheektowaga NY 14227
Canada, L2H 1J9
USA 14305
Warranty Terms
1. LEVANA products are guaranteed for a period of one year from the date of purchase against defects
in workmanship and materials. This warranty is limited to the repair, replacement or refund of the
purchase price at LEVANA’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or
tampered with contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of
this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the
product itself and no other warranty, expressed or implied is provided. LEVANA assumes no
responsibilities for any other claims not specifically mentioned in this warranty.
5. This warranty does not cover the shipping cost, insurance or any other incidental charges.
6. You MUST contact LEVANA before sending any product back for repair. You will be sent a Return
Authorization form with return instructions. When returning the product for warranty service, please
pack it carefully in the original box with all supplied accessories, enclose your original receipt or copy,
and a brief explanation of the problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
PRODUCT WARRANTY
INFORMATION
Please visit our web site at www.myLEVANA.com for
information about your product’s warranty
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