Panasonic HIGH SPEED KV-S6045W - Manuel (Page 46)

Troubleshooting
If a problem occurs while the unit is being used, first check the following items. If the unit still malfunctions,
turn it OFF, unplug the power cord and call for service.
Symptom Possible Cause Remedy
The LCD does not display when
the power switch is turned ON.
The power cord is not plugged in. Insert the power plug firmly.
A fuse has blown.
Pull out the power plug, then call
for service. Foreign matter is lodged in the
fan, preventing it from rotating.
The scanner rattels during
initialization after turning on, and
the LCD displays "F41 Call
Service".
The optical unit of flatbed remains
affixed by the metal clamp.
Remove the metal clamp and
re-attach it at the proper position
(position d)).
(Refer to "Installation" on the
Installation Manual.)
Double feeding problem occurs. The rollers are dirty.
Clean all of the rollers.
(See pages 30 through 33.)
The document stops during,
scanning in the ADF.
The document is creased or torn,
or longer than A3 size or smaller
than 106x 148 mm (4.2x5.8 in).
Make a copy of the document on
paper
of the specified size
[between 106 x148 mm (4.2 X 5.8
in.) and A3 size] and scan the
copy.
The document is jammed.
Refer to the next page when an
error is displayed:.
(See page-47.)
The document is not fed smoothly
into the ADF during scanning.
The rollers are dirty.
Clean all of the rollers.
(See pages 30 through 33.)
Paper feed rollers, separation
roller and retard roller are the end
of their life.
Replace paper feed roller module,
separation roller module and
retard roller module.
(See pages 38 through 43.)
The scanned document is blank.
The^document to be scanned* was
loaded.face down (upside-down).
Load, the document correctly.
The scanning conditions are set on
the computer side but the scanner
condition setting for each item
have not become "Host".
Return all of the scanning conditions
for each item's setting to "Host".
The scanned document is skewed.
The document guides were not
touching
the edges of the
document, or the document was
skewed when loaded.
Set the document guides or the
document correctly.
Vertical lines appear on the
scanned document.
The white sensor roller, scanning
section glass or the rubber rollers
are dirty. Wipe the dirty parts with a clean
cloth.
(See pages 33 through 36.)
The scanned document is faint. The white sensor roller is dirty.
Clean the white sensor roller.
(See pages 33 through 36.)
The computer does not recognize
the scanner. The computer cannot recognize
the scanner.
Turn the computer OFF. Turn the
scanner ON, and then turn the
computer ON again.
Confirm the SCSI ID and product
ID, and then set them correctly.
The double feed detection sensor
is not operating.
There is dust from the paper on
the double feed detection sensor.
Please clean the double feed
detection sensor with the included
blower. (See page 34.)
Black dots or white patches occur
when scanning with flatbed.
The document glass and cover
sheet are dirty
Clean the document glass and
cover sheet. (See page 37.)
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