Trouble-shooting guide, Problem: check the following – Danby DWM5500W Manuel d'utilisation

Page 18

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USER-MAINTENANCE INSTRUCTIONS

Instructions for Use

17

Trouble-Shooting Guide

Some problems are minor in nature and can be
easily resolved without having to call for service.
The following guide list some of the problems you
should check before calling for service. If

you are unable to resolve the problem after
checking this guide, call our Toll Free Number
(1 800 26 DANBY) and ask for customer
assistance.

Problem:

Check the following:

The machine doesn't operate (the control lamp
is off).

− Check the power supply and fuses.
− Is the plug correctly plugged in the socket?

Water is not entering into the machine.

− Is the machine switched on?
− Is the water faucet open?
− Are the screened rubber washer filters on

the inlet hoses clean?

− Is the door properly closed?

The machine moves during operation.

− Are the transport brackets removed?
− Is the machine correctly leveled? (if not, use

the adjustable legs)

− Check the load (perhaps you are washing

only one large item).

The machine is leaking.

− Is the lint filter properly fixed?
− Are the inlet hoses properly secured to the

faucets and water inlet valves on the
machine?

The laundry is too wet at the end of the
program.

− Is the lint filter clean (free of solid particles)?
− Check whether the wall siphon drain is

clogged (clean it).

Too much soap suds accumulation during
washing.

− Check the water hardness and/reduce the

quantity of washing detergent.

Unsatisfactory washing results (stains, greasy
clots).

− Have you chosen the correct wash program?

Use larger quantities of washing detergent
for heavily soiled laundry, or wash smaller
loads.

Laundry not well rinsed (detergent residue
remains).

− Is the lint filter clean (free of solid particles)?

Perhaps you overloaded the machine
(especially delicate fabrics) and used too
much washing detergent.

− Check whether the wall siphon drain is

clogged (clean it).


After you have considered all the above stated
instructions and the problem still cannot be
eliminated. Please call the nearest Danby
authorized service agent or call our Toll Free
Number (1 800 26 DANBY) and ask for customer
assistance.
Any claim or malfunction caused by improper
installation or misuse is not covered by the

manufacturers warranty. All repair costs shall be
covered by the user.

WE RESERVE THE RIGHT TO ALTER THE

SPECIFICATIONS WITH NO INFLUENCE ON THE

OPERATION OF THE APPLIANCE.

THIS INSTRUCTION MANUAL CAN NOT BE A

REASON FOR CLAIM.

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