GE JGP970BEKBB - Manuel (Page 13)

GEAppliances.com
Problem Possible Causes What To Do
Cooktop makes sound
when a control knob
is turned on The cooktop is locked • Turn the control lock knob to UNLOCK.
(on some models).
Scratches on cooktop
glass surface Cookware has been slid • See the Cleaning the glass cooktop surface section,
across the cooktop surface,
leaving deposits.
Incorrect cleaning • Scratches are not removable. Tiny scratches will
methods being used. become less visible in time as a result of cleaning.
Cookware with rough bottoms • To avoid scratches, use the recommended cleaning
being used or coarse particles procedures. Make sure bottoms of cookware are clean
(salt or sand) were between before use, and use cookware with smooth bottoms,
the cookware and the surface
of the cooktop.
Areas of discoloration
on the glass cooktop
surface
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored cooktop. when it is hot. This is temporary and will disappear
as the glass cools.
Food spillovers not cleaned • See the Cleaning the glass cooktop surface section,
before next use.
Plastic melted
to the glass cooktop
surface Hot cooktop came into • See the Glass surface-potential for permanent
contact with plastic placed damage section in the Cleaning the glass cooktop
on the hot cooktop. surface section.
Pitting (or indentation)
of the cooktop Hot sugar mixture spilled • Call a qualified technician for replacement,
on the cooktop.
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