Whirlpool BHDH2500FS0 - Manuel (Page 12)

Requesting Assistance or Service
Before calling for assistance or service, piease check Troubleshooting’ on page 11. It may save you the
cost of a service call. If you still need help, follow the instructions below.
For assistance or service in the U.S.A.:
1. If you need assistance’...
Call Whirlpool Consumer
Assistance Center telephone
number. Dial toll-free from
anywhere In the U.S.A.:
1-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appliance
or, if service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
2. If you need service*...
SERVia
Whirlpool has a nationwide
network of authorized Whirlpool
service companies. Whirlpool
service technicians are trained to
fulfill the product warranty and pro­
vide after-warranty service, emy-
where in the United States. To locate the autho­
rized Whirlpool sen/ice company in your area, call
our Consumer Assistance Center telephone num­
ber (see Step 1) or look in your telephone directory
Yellow Pages under
•APPUANCE-HOUSEHOLD-
MAJOR, SERVICE A REPAIR
■ See: Whiripool Appliance* or
Authorized Whirl^l Service
(Example: XYZ Service Co.)
• WASHING UACHMES A
DRYERS, SERVICE A REPAIR
- See: Whirlpool AppUanoes or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
3. If you nsed FSP* replacement parts ...
FSP is a registered trademark of Whiripool
Corporation for quaiity parts. Look for this symbol
of quality wherwver you need a replacement part
for your Whiripool appliance. FSP replacement
parts will fit right and work right, because they are
made to the same exacting specificatione used to
build every new Whirlpool appliance.
To locate FSP replacement parte in your area,
refer to Step 2 or caU the Whirlpool Consumer
Assistance Center number in Step 1.
4. If you are not satisfied with how the problem
was solved...
• Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen­
dent consumer experts that voices consumer
views at the highest levels of the major appli­
ance industry.
• Contact MACAP only when the dealer, autho­
rized servicer, and Whirlpool have failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
*When asking for help or service:
Please provide a detailed description of the
problem, your appliance’s complete model
and serial numbers, and the purchase date.
(See page 2.) This information will help us
respond property to your request.
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