Panasonic DVD-PV40 - Manuel (Page 39)

Troubleshooting Guide
Before requesting service, make the below checks, if you are in doubt about some of the
check points, or if the remedies indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Care Center at 1-800-211-7262, or
e-mail
[email protected], or web site (http-J/www.
panasonic.com).
In Canada, contact the Panasonic Canada Inc. Customer Care Centre 1-800-561-
5505 or or web site (www.panasonic.ca), or an authorized Servicentre nearest you.
Reference pages are shown as black circled numbers ф.
Problem Solution
No power. Check connections to the AC adaptor or battery pack. ® (D
Release the hold mode. ©
Confirm the battery charge on the unit’s display. ©
You cannot turn on the unit with the remote control if the
unit is powered by the battery pack.
Unit turns off
automatically.
The unit turns off after it has been stopped for about
15 minutes {5 minutes when using the battery pack) to
conserve power. Turn the unit on again.
Cannot charge battery
pack or the [CHG]
indicator fails to light.
The battery pack can only be recharged when the unit is off. © ©
The charging time increases if the battery pack is warm and
charging may not be possible under some circumstances.
Wait for the battery pack to cool off.
Check connection to the AC adaptor. ©
Unit doesn't work when
powered by the battery
pack.
The battery pack has protection circuitry that activates if the
pack becomes too hot or too cold. The battery pack will not
work if this occurs. Use the unit at about 20 “C {68 °F).
No response when
buttons are pressed.
Some discs prohibit certain operations. ©
Release the hold mode. ©
If there is no response at all, the unit may have been
affected by lightning or static electricity. Try turning the unit
off and on again. Alternatively, turn the unit off, disconnect
the power source {AC or battery pack) reconnect the power
and turn the unit on again.
Play fails to start or
stops soon after
starting.
Condensation may have formed in the unit. Wait an hour for
it to clear.
This unit cannot play discs other than those specified. ©
Wipe the disc clean. ©
Ensure the disc is inserted correctly. ©
Check the ratings setting. ©
RQT5931