MARVEL Scientific 6CRDE - Manuel (Page 10)

TROUBLESHOOTING YOUR REFRIGERATED DRAWERS
Before You Call for Service
If the unit appears to be malfunctioning, read through this
manual first. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.
The problem may be something very simple that can be
solved without a service call. Some remedies listed in the
Troubleshooting Guide are very complex. Consulting or
contracting a qualified service technician may be necessary
Problem Possible Cause Remedy
Unit not cold enough
Adjust temperatures (See "Set the
Desired Temperature" on page 8)
• Control set too warm
• Airflow to front grille blocked.
• Excessive usage or prolonged
drawer openings.
• Drawer gasket not sealing prop-
erly.
• Adjust temperature colder. Al-
low 24 hours for temperature to
stabilize.
• Airflow must not be obstructed
to front grille. See "clearance" on
page 4.
• Allow temperature to stabilize for
at least 24 hours.
• Adjust or replace drawer gasket.
Unit too cold
Adjust temperatures (See "Set the
Desired Temperature" on page 8)
• Control set too cold • Adjust temperature warmer. (See
page 8, "set the desired tempera-
ture"). Allow 24 hours for tempera-
ture to stabilize.
No interior light in drawer
compartments.
• Failed LED interior light assembly • Contact a qualified AGA MARVEL
service technician.
Light will not go out when drawer is
closed
• Drawer not activating light switch. • Unit not level, level unit, (See
page 4 "leveling legs").
Noise or Vibration • Unit not level • Level unit, see "Leveling Legs" on
page 4.
Unit will not run. • Unit turned off
• Power cord not plugged in.
• No power at outlet.
• Turn unit on. See "Start your Appli-
ance" on page 8.
• Plug in power cord.
• Check house circuit.
Electrocution Hazard - Never attempt to repair or perform
maintenance on the unit until the main electrical power has
been disconnected.
If Service is Required:
• If the product is within the first year warranty pe-
riod please call AGA MARVEL Customer Service at
800.223.3900 for directions on how to obtain warranty
coverage in your area.
• If the product is outside the first year warranty period,
AGA MARVEL Customer Service can provide recom-
mendations of service centers in your area. A listing
of authorized service centers is also available at www.
agamarvel.com under the service and support section.
• In all correspondence regarding service, be sure to
give the model number, serial number, and proof of
purchase.
• Try to have information or description of nature of the
problem, how long the unit has been running, the room
temperature, and any additional information that may
be helpful in quickly solving the problem.
• Fill in pertinent information below regarding your prod-
uct for future reference.
For Your Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Model Number
Date Warranty Card Sent (Must
be within 10 days of purchase).
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