28 troubleshooting – Philips 10000241 Manuel d'utilisation
Page 31

28
TROUBLESHOOTING
P
ROBLEMS
C
AUSES
S
OLUTIONS
The machine does not turn on.
The machine is not connected to the
power source.
Connect the machine to the power
source.
The plug has not been plugged into the
back of the machine.
Insert the plug into the machine’s power
socket.
Hot water or steam is not
dispensed.
The hole of the steam spout is clogged. Clean the hole of the steam spout using a
pin.
Coffee has little crema.
The coffee blend is unsuitable or coffee
is not freshly roasted.
Change coffee blend.
The SBS dial is turned towards the left. Turn the SBS dial to the right.
The Brew Group does not come
out.
The Brew Group is out of place.
Turn the machine on. Close the service
door. The Brew Group is automatically
placed in the correct position.
The coffee grounds drawer is inserted. Remove the grounds drawer fi rst, then the
Brew Group.
Coffee is not brewed.
The water tank is empty.
Fill the water tank and prime the circuit
again.
The Brew Group is dirty.
Clean the Brew Group.
Coffee is brewed slowly.
The coffee grind is too fi ne.
Adjust the grinder to a coarse grind (see
page 9).
The Brew Group is dirty.
Clean the Brew Group.
Coffee leaks out of the dispensing
head.
The dispensing head is clogged.
Clean the dispensing holes with a soft
cloth.
The machine grinds the coffee, but
coffee does not brew.
The opti-dose adjustment is not at the
optimal setting.
Change the opti-dose adjustment (see page
8).
Please contact Saeco or an authorized service centre for any problems not covered in the above table or
when the suggested solutions do not solve the problem.
ADDITIONAL INFORMATION FOR THE CORRECT USE OF THE INTENZA WATER FILTER
To correctly use the Intenza water fi lter, please consider the following instructions:
1. Store the Intenza water fi lter in a cool area in which the room temperature ranges from +1°C to +50°C (34°F to
122°F). Do not store it in direct sunlight.
2. Carefully read the operating instructions and the safety warnings provided with each fi lter.
3. Keep the fi lter instructions together with the manual.
4. These instructions integrate those contained in the manual, as they focus on the specifi c application of the fi lter in
the machine.