Nyrius ARIE Pro - Manuel (Page 12)

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TROUBLESHOOTING
Before following the troubleshooting guide below please make sure that your Transmitter, Receiver and
attached equipment (HD source and display) are all properly connected switched on and not in Standby Mode.
No Video • Check the status of the Link LEDs, and check if the HD device is working
normally
• Check the HDMI cable is undamaged and is plugged into the correct socket
• Check that the correct HDMI output has been selected from the HD device’s
menu and that the HDMI cable is plugged into the correct output socket
• Check that the correct HDMI input has been selected from the TV menu and
that the HDMI cable is plugged into the input socket selected
• Make sure that it is the Receiver that is connected to the HDTV display, and the
Transmitter that is connected to your HD device
Power LED OFF • Make sure the power is connected, and check the power adaptor output to the
Receiver is 5V/2A DC
Video LED OFF • Check the HD device is powered on
• Make sure the HD device is on, connected to the HDMI socket and outputting
a supported resolution. The Video LED will switch OFF if an unsupported video
signal is output
• Part of the system is not properly connected or the signal received is not of
good enough quality/strength
• Make sure the HD display is connected, switched ON and set to the right
channel/input (e.g. HDMI channel)
• Check the HDMI cable is undamaged and is plugged into the correct socket
Network LED
Flashes • Make sure the Transmitter and Receiver are not positioned too far apart. Move
them closer together to check minimum effective range. Make sure the HD
device is switched ON and had been connected to Receiver
Bad Picture • Make sure the HDMI cable used are undamaged and that you can get a good
picture when the source is connected directly to the display with an HDMI cable
• Make sure nothing is touching or blocking the signal to the built in antennas
• Move Transmitter and Receiver closer together
• Restart the HD device or reconnect the HDMI cable
Bad Audio/No
Audio • Make sure that the source is outputting supported audio formats
• If the audio signal drops out, restart the audio source and reconnect the
HDMI cable
• Make sure there is no 5.8GHz wireless phone within 50cm of the Receiver.
Some phones use substandard transmission schemes
Other Issues/
Unresolved Issues • If any other issue occurs of if the above issues persist, try disconnecting both
Transmitter and Receiver and repeating the link setup process
For further questions or inquiries, please contact NYRIUS customer support at:
www.nyrius.com/support