HP Photosmart B8550 Series - Manuel (Page 4)

Contents
1 HP Photosmart overview
The HP Photosmart at a glance...........................................................................................................................................2
Control panel features..........................................................................................................................................................2
Photosmart Express Menu...................................................................................................................................................4
Paper basics.........................................................................................................................................................................4
Choose the right paper...................................................................................................................................................4
Load the main tray..........................................................................................................................................................5
Load the photo tray........................................................................................................................................................6
Avoid paper jams............................................................................................................................................................7
Print from memory cards and other devices.........................................................................................................................7
Insert a memory card or storage device.........................................................................................................................8
View and select photos..................................................................................................................................................8
Print your photos............................................................................................................................................................9
Print photos from a PictBridge camera or other PictBridge device..............................................................................10
Print from your computer....................................................................................................................................................10
Print from a software application..................................................................................................................................10
Use the HP Solution Center.........................................................................................................................................11
Find more information........................................................................................................................................................12
2 Maintain the HP Photosmart
Work with ink cartridges and the printhead........................................................................................................................13
Information on ink cartridges and the printhead...........................................................................................................13
Check the estimated ink levels.....................................................................................................................................13
Replace the ink cartridges............................................................................................................................................14
Print a diagnostic page.......................................................................................................................................................16
Turn off the HP Photosmart................................................................................................................................................16
3 Troubleshooting and support
Uninstall and reinstall the software.....................................................................................................................................17
Setup troubleshooting........................................................................................................................................................18
The product will not turn on..........................................................................................................................................18
After setting up the product, it does not print................................................................................................................20
Clear paper jams................................................................................................................................................................22
Print troubleshooting..........................................................................................................................................................22
The product is not responding......................................................................................................................................22
Paper is not picked up from the input tray....................................................................................................................25
The product prints meaningless characters.................................................................................................................26
Text or graphics are cut off at the edge of the page.....................................................................................................27
The product prints slowly..............................................................................................................................................28
Support process.................................................................................................................................................................29
4 Technical information
System requirements..........................................................................................................................................................30
Product specifications........................................................................................................................................................30
Regulatory notices..............................................................................................................................................................31
Regulatory model identification number.......................................................................................................................31
Environmental product stewardship program.....................................................................................................................31
Chemical Substances...................................................................................................................................................31
Ink cartridge warranty information......................................................................................................................................31
Warranty.............................................................................................................................................................................32
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